Leading Tally Solution Providers

Tally AMC / Annual Support Cover






A business continuity support system for your organization from a team of experts who knows Tally Best. We ensure our support even beyond the normal business hours & holidays while you continue your work peacefully.

Among various Tally Services, we at Prem Infotech provide Tally support throughout the year. Tally's support at Prem Infotech is provided by our service engineers who are well-versed in Tally and know the product well. Save your valuable time by calling our Customer helpline and get quick and correct answers to all your Tally queries and how-to help directly from Prem Infotech's support professionals and providing the service of quality at extremely competitive rates.

We provide Unconditional Tally support through telephone, email support, chat support, Instant Remote Support (using remote desktop sharing software), Tally Support Centre as well as unlimited Onsite Visits in our Onsite Support plan.


Get Tally AMC from people who are experts in Tally!!

Our staff is provided with regular training to keep their knowledge updated. We Support 6 days a week and provide extended support in the evening and on weekends. Choose a service plan that suits you the best and provide support as and when you need.

Whether you have just started using Tally or you are a Tally expert, whatever may be the size of your organization, we will always have the right Annual Support Cover Plan that will work for you.



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Advantages Of Tally AMC Support

  • Online Help Desk – Customer Can Access Our Online Support Desk 24 Hours In A Day And 7 Days In A Week.
  • Unlimited Telephonic And Online Support
  • Unmatched Swift Ample Solutions
  • Periodical Visits To Customer Place Once In A Month
  • Preventive Maintenance Would Be Taken To Safeguard Your Tally Data
  • Backup /Restore Techniques Like How To Take Back-Up In Local Drives, Flash Drive And Media Kit On A Daily Basis
  • Day Or Month Wise Tally Data Backup Maintenance.
  • Educating The Customers To Know Each And Every Features Like Accounting, Inventory, Statutory & Taxation And Tally.Net Features Available In Tally And Implementing The Same In Your Concern.
  • Systematic Approach To Accounts With Tally
  • Communicating About Latest Release Or News About Tally To Customers Via SMS Or Email
  • Updating Latest Release/Stat File And Providing Proper Training To Apply The New Feature In Your Concern.
  • Data Migration From Earlier Versions Of Tally
  • Year-End Process Like Splitting, Merging Company Data, Opening/ Closing Balance Transfer, Import/Export
  • Corporate Security Control Management
  • Tally Data Password Recovery If Lost
  • Free Add-Ons For Tally
  • Tally Data Recovery
  • Management Information System (MIS) In Tally Like Budgeting, Scenario, Debtors Payment Performance, Re-Order Level Etc.
  • Concurrent Multilingual
  • Tally Remote Access – Access/Edit Your Tally Data Anywhere In The World.
  • Expert Solution From Our Tally Experts
  • All Calls Handled By Company Trained Experts On Tally
  • Free Upgrades and New Releases Implemented On Your System
  • Keeps You Online On New Modules And Customization Available From Tally.

Basic Plan

For our Single User Customers who require Tally Support on the telephone, Remote Support and Occasional Onsite visit for Tally troubleshooting.

Features

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

Standard Plan

For a company with a multiuser environment and wants to make complete use of the software. The changing staff needs to be updated and given proficient knowledge to help them become experts with Tally and for the smooth functioning of the software.

Including our regular services, we also fulfill specific service demands and we promise to deliver the same within your time and as per your budget.

Features

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

Premium Plan

An essential choice for companies where multiple users exist to ensure effective and smooth operations. The Company using the Platinum plan would be treated as the Most Preferred Customer.

For any multi-location company where data synchronization from branches or factories to the head office is one of the key accounting operations. We setup and ensure there comes no issues in the sync across the company.

Features

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

Key Features

  • We will schedule an engineer every month throughout the year with a specific business purpose
  • You can avail onsite services on-demand on the Same Day*

* Conditions apply

** If intimation for scheduling the engineer is provided before 12.00pm